Claims

SUBMIT A CLAIM
To Lodge a Claim:
  1. Call 1300 475 140  (Mon-Fri / 9am-5pm) , and speak to your account manager OR
  2. Complete & submit the claim notification form below, and your account manager will contact you within 24 hours.

Truck Cover’s claims service is a crucial aspect of our Brokerage and we take pride in providing the best possible outcome for our clients. Our claims team is always ready to assist you with ongoing support and advice on policy wordings and coverage. We ensure that your insurance claim is processed with efficiency and speed.

Your timely claim advice is crucial to ensure a smooth and efficient process. Delays may impact your claim, so we encourage you to inform us promptly. Additionally, please take the following steps:

  • Prevent Further Loss: Take all reasonable measures to prevent any additional loss or damage to your property or assets.
  • Report Burglary/Theft/Malicious Damage: In case of incidents like burglary, theft, or malicious damage, report the matter to the police immediately to obtain an official report.
  • Liability Claims: If you encounter a liability claim, do not admit liability 

At Truck Cover, our goal is to provide you with the best support during your claim process. By adhering to these steps, we can work together to safeguard your interests and ensure a successful claim resolution.